[Novalug] Helping Charlie have a working computer

cmhowe@patriot.net cmhowe@patriot.net
Wed Oct 23 12:49:39 EDT 2013


I have a working computer and I'm happy with it, except for printing. But
I would welcome a visit. Things can be improved,

FWIW, I will not do much of anything today until late because of an
appointment with a physician in Alexandria, followed by a meal.

I expect to try a very simple job and ask why it doesn't work. Unless it
does.

Charlie

> List, Charlie,
>
> I believe it would help everyone if, as Greg suggested, the LUG were to
> manage Charlie's computer for him.  At the very least, the ability to
> remote in and run diagnostics from someone who knows would save everyone
> time.  However, we would need to take care that we don't put a backdoor
> on Charlie's system for malicious use.
>
> I would be willing to spend a bit of time with Charlie to get Ubuntu
> installed.  I believe it would be useful to set up cmhowe as a user
> without sudo access, and create a luguser account (or even individual
> manager account) for those who would help.  I don't have a solution for
> how to remote into Charlie's box through the expected NAT/PAT at the
> gateway.
>
> Should we have a special meeting, say after the next LUG meeting, to
> discuss and setup?  Charlie, would you be amenable?
>
> Derek
>
> On Wed, 2013-10-23 at 06:25 -0400, cmhowe@patriot.net wrote:
>> Rich, etc,
>>
>> definition of the problem. I expect the location of the job to be
>> printed
>> to be in /home/cmhowe/Documents. It isn't. People are telling me how to
>> use find. That's a start but it hasn't yet resulted in my discovering
>> where it is. And as I sit here thinking, it occurs to me that maybe I
>> can
>> pipe it to where it belongs.
>>
>> It is tedious to recite all the dead ends I've encountered.
>>
>> Charlie,
>>
>> I suggested offline that you state what your problem is.
>> I read what I thought was how to delete a print job. Then it seems to
>> have morphed to something else. The frustration I believe you are seeing
>> is not understanding what you want to do.
>>
>> When you ask others for help
>> you need to help them help you. People have asked the same thing in
>> varying ways. State the issue as clearly as possible. Such as "I cannot
>> delete a print job when I am using cups. I am using Ubuntu 12.04 on a
>> Lenovo ThinkPad. Here is a screen shot: <insert graphic>"
>>
>> Charlie,
>> folks here are helpful. Help us help you.
>>
>> Rich
>>
>> On 2013-10-22 22:49,
>> cmhowe@patriot.net wrote:
>>
>> > List,
>> >
>> > If you'll solve my problem I'll
>> shut up. I see that I am alienating
>> > everybody. Groan. I live with the
>> problem. To you it is an annoyance.
>> >
>> > Would reinstalling 12.04 LTS be
>> a solution? We wouldn't know what happened
>> > but the problem ould go
>> away.
>> >
>> > Charlie
>> >
>> >
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