[Novalug] [Ma-linux] FIOS available: should I?
covici@ccs.covici.com
covici@ccs.covici.com
Sun Jul 25 12:06:03 EDT 2010
This is one good reason why I don't use their router and go straight to
my computer -- I have their router wan port connected to an internal
switch, so the TV can still access the internet and there is a splitter,
so the TV (actually box) has access to the coax on the router.
Ed James <edjames@greenbelt.com> wrote:
> Right on. Case in point, my DSL internet communication wasn't working.
> Logs indicated that Verizon's DNS server was dead. Called a help
> tech in India. Much blah, such as "We don't support Linux", "the
> connection looks fine"...
>
> Took a different tack. Asked him if Verizon owns the IP addy for
> the DNS server that the logs said looked dead. "Yes". Asked him
> to ping or otherwise confirm that the machine is up and running.
> "Nope". Asked him where the machine is located. Local to me.
> Asked him for a local contact. Didn't get one, but he came back
> and said "they were experiencing problems". Bottom line, it's
> Verizons problem, not mine. I don't know if the tech didn't
> understand the log, or if his script didn't allow him to state
> that Verizon borked.
>
> I've had other cases where reading the logs identified problems,
> so I do consider them valuable.
>
> Question - does FiOS equipment have similar connection/diagnostic
> logs?
>
> Ed James
>
> Quoting "Kevin Dwyer" <kevin@pheared.net>:
> ...
> > You want to be able to look at logs because you want to know why the
> > little blinky LED light is blinking like crazy and your connection is
> > being slow. Or because you're trying to setup a special connection
> > with somewhere else on the Internet and it's Not Working. Easier to
> > know whether it's your equipment's fault if you can tcpdump.
> ...
>
>
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--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?
John Covici
covici@ccs.covici.com
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