[Novalug] workflow management (yes again)

Tod Larson tod.larson@gmail.com
Wed Dec 19 23:58:35 EST 2007


messages sent to this list are archived here...right?
http://calypso.tux.org/pipermail/novalug/

not all is lost.

On Dec 18, 2007 2:59 PM, Ken Kauffman <kkauffman@headfog.com> wrote:
> greg --
>
> When I migrated my e-mail from my home server (IMAP) to GMail (IMAP)
> and copied everything over, I deliberately did not move the novalug
> filtered messages because it was large and I did not think there was
> anything I needed to reference.  Soo -- I lost the content when I
> cleaned up the home server.
>
> Ken
>
>
> On 12/18/07, greg pryzby <greg@pryzby.org> wrote:
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > I am not sure how thread in gmail is related, but OK.
> >
> > i guess it depends on how 'automated' and how big the organization is.
> >
> > there are a number of bug tracking OSS solutions that can work. some can
> > do workfow, but all (most) can give access for browsing and send email
> > to the ppl subscribed to the ticket/bug
> >
> > the workflow is the interesting piece. if the company is small, then
> > work flow is static and small. Bob or Sue take all new requests and Sam
> > or Sally need to sign off before it is closed. all can watch the queues
> > and manage it themselves.
> >
> > once you want something more sophisticated, I don't know ;)
> >
> > Ken Kauffman wrote:
> > > In my zeal to move my E-mail server content to GMail managed, I
> > > neglected the fact that there were novalug threads I wanted to keep
> > > for reference.    As such -- I propose an earlier question again,
> > > probably in new form.
> > >
> > > If you were to leverage a solution for managing workload, would you
> > > really use a ticket tracker or a bug tracker with the ability to
> > > capture enhancements?
> > >
> > > Some things to consider:
> > > (client = requester)
> > > 1) client can submit work requests by E-mail/web/phone
> > > 2) client can see status of work request
> > > 3) client can search work requests
> > > 4) any change of status would alert client
> > >
> > > Also -- I am really interested in solutions that have workflows.
> > > Meaning, if "X" from group "Y" submits a work order, then "A" has to
> > > approve it and then possibly "B" before release.  I know products like
> > > TeamSite support this model, but are there others I should be aware
> > > of.  These can be commercial or "free" solutions.   All should have
> > > some sort of support options however.
> > >
> > > Thank you all for your indulgence of me on this matter.
> > >
> > > Ken
> > > _______________________________________________
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> >
> > - --
> > greg pryzby                              greg at pryzby dot org
> > fingerprint: 8A1A DB90 869F 5DD1 D6E9 EEB6 C156 6B04 849F A86F
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> >
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> > f8HWAio7YkUoKdLDuMBVS7I=
> > =Zk4n
> > -----END PGP SIGNATURE-----
> >
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